Introduction
This Privacy Policy ("Policy") describes how we collect, use, store, and protect your personal data when you use the Intersect dating application and related services in India. We are committed to complying with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules"), and the Digital Personal Data Protection Act, 2023 ("DPDP Act") where applicable. By using our service, you consent to the practices described in this Policy.
Data Controller
The entity responsible for your personal data in India is the company operating this dating service. For the exact name and contact details of the data fiduciary, please refer to the "Contact Us" section or the Help Center within the app.
Data We Collect
We collect: (a) Data you provide — Account data (phone number, email, date of birth); Profile data (gender, interests, preferences, location/city); Content (photos, videos, messages, chats); Payment and purchase data when you subscribe or make in-app purchases; and data you share when you contact support. (b) Data we collect automatically — Usage data (how you use the app, features used, interactions); Device and technical data (IP address, device ID, operating system, app version). (c) With your consent — Precise location (if you enable it); Biometric or identity data only if you use verification features and consent. We treat "Sensitive Personal Data or Information" as defined under the SPDI Rules (e.g., password, financial information, health data, sexual orientation, biometric data) with additional care and only where permitted by law.
How We Use Your Data
We use your data to: provide and improve our dating service, including matching and personalization; process payments and subscriptions; maintain safety and prevent fraud, abuse, and violations of our terms; send service-related notifications (you can manage preferences in settings); improve our app and develop new features; and comply with applicable Indian laws and legal process. We process data on the basis of your consent, performance of our contract with you, and where permitted under Indian law for legitimate interests.
How We Share Data
We may share your data with: Other users — as you choose to disclose on your profile or in messages. Service providers — who assist in hosting, analytics, customer support, payments, and security, under strict confidentiality and data protection terms. Affiliates and group companies — for safety, service improvement, and operational support, in compliance with applicable law. Law enforcement and authorities — when required under Indian law (e.g., under the IT Act or orders of competent authorities). In case of a merger, acquisition, or sale of assets — your data may be transferred to the successor entity. We do not sell your personal data to third parties for their marketing purposes.
Storage and Security
We store and process personal data on servers that may be located in India or elsewhere. When we transfer or store data outside India, we ensure appropriate safeguards as required under the DPDP Act and applicable rules. We implement reasonable security practices and procedures as required under the SPDI Rules to protect your data from unauthorized access, alteration, disclosure, or destruction.
Your Rights (India)
Under Indian law, including the DPDP Act, you may have the right to: Access — request a summary of the personal data we hold about you. Correction and erasure — request correction of inaccurate data or deletion of your data (e.g., by closing your account or through the app/support). Data portability — receive your data in a structured, commonly used format where technically feasible. Withdraw consent — withdraw consent for processing that was based on consent (e.g., via settings or by contacting us). Grievance redressal — raise complaints with us; we will respond in accordance with applicable timelines. You may also have the right to approach the Data Protection Board of India in relation to your personal data. To exercise these rights, use the in-app Help Center or contact us as provided below.
Retention
We retain your personal data only for as long as necessary to provide our services, comply with legal obligations (e.g., under the IT Act, tax, or accounting laws), resolve disputes, and enforce our agreements. After you close your account, we may retain certain data for a limited period for safety, fraud prevention, and legal compliance, after which we delete or anonymize it in accordance with our retention policy.
Children's Privacy
Our service is intended only for users who are 18 years of age or older. We do not knowingly collect personal data from anyone under 18. If you believe a user is under 18, please report it through the app. We will take steps to remove such users and delete any data collected from them in line with Indian law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our practices. We will notify you of material changes through the app or by email where appropriate. The "Last Updated" date at the top will be revised accordingly. Your continued use of the service after the effective date of changes constitutes your acceptance of the updated Policy to the extent permitted by law.
Contact Us & Grievance Officer
For any questions about this Privacy Policy, to exercise your rights, or to lodge a grievance regarding your personal data, you may contact us through the Help Center in the app or our designated support channels. In accordance with Indian law, we have appointed a Grievance Officer who can be reached for issues related to your data and this Policy. Details of the Grievance Officer (name, address, email) are available in the app under Help Center or upon request to our support team.